Help Desk
Welcome to Sunwing Family Resort! Our Help Desk is open and at your service 24 hours a day with your guides for Tjäreborg/Ving/Spies.
To get the best experience you can download our Ving/Spies/Tjäreborg travel app on iTunes or Google play.
Car Rental Inforamtion
Since Safety and security are important to us – we work together with AVIS and can offer quality cars at special rates. Please contact Help Desk for reservation and more information.
Included:
- Delivery and Collection,
- Unlimited mileage,
- Super Collision Damage Waiver and Super Theft Protection (SCDW and STP) (i.e., zero Excess in case of damage to, or theft of, the car)
- Roadside Assistance
- Local taxes
- Additional Services
- Baby and child seats €12.00 per day & seat pay max 7 days
- Additional driver €11.01 per day & drive pay max 7 days
- Young driver (21-25 years) €20.96 per day
- All prices are for reference only and subject to changes.
Balearics Sustainable Tourism Tax
The Balearic Government has introduced a Sustainable Tourism Tax to help with environmental and tourism improvements. This applies to all guests aged 16 or more, during the first 8th nights.
The amount of the tax is based on the official rating of the accommodation you’ve booked. You will pay the tax prior to departure by credit card or cash.
Keep in mind that your tour operator’s classification of the hotel may differ from the official classification below:
4+ and 5 Stars Hotel/Apartment €4.4/day
3+ and 4 Stars Hotel/Apartment €3.3/day
1, 2 and 3 Stars Hotel/Apartment €2.20/day
For customers staying longer than 9 days at the same accommodation, the tax is halved starting from the ninth day of you stay.
Note: It is strictly forbidden to practice activities that can cause harm to health and life. If violated the guest will be expelled and penalties will be given.
Other Services
At Help Desk we can also help you out with following (please note that all services are subject to availability):
Easy Rider Mobility Hire
If you need to rent mobility products for your vacation, we recomend the company Easy Rider Mobility Hire.
